FAQ

1. Are these glass fragments really from authentic brand-name empty perfume bottles?

Yes. We guarantee that all materials are 100% genuine, pre‑owned perfume bottles – no counterfeits, no imitations. We only practise upcycling; we do not produce any fake glassware.

2. The broken glass edges look sharp – is it safe to hang on the wall? Could it scratch my family?

Please rest assured. Every shard is hand‑polished and bevelled to remove dangerous points before assembly. We then reinforce each piece with high‑transparency UV adhesive in a double‑layer process, ensuring the fragments stay firmly attached to the frame and won’t loosen from vibration. However, since it is still a glass product, we recommend hanging it at a height out of reach of children and pets.

3. Does this count as infringement or a knock‑off? Will I face any legal risk by purchasing it?

Absolutely not. Under the international First Sale Doctrine, once a genuine product is legally purchased, the owner has the right to resell or transform it into a new artwork. Our product pages clearly state a disclaimer that this is an independent handmade artwork, not affiliated with or endorsed by the original brand. We never mislead consumers into thinking this is an official collaboration – it is fully legal and compliant.

4. Will each piece look exactly like the photos on your product page?

No – and that is precisely where the artistic value lies. Because each artwork is hand‑shattered and randomly reassembled, the crack patterns and arrangement of every shard are impossible to replicate. What you receive will be the one‑and‑only piece in the world, with its own unique interplay of light and refraction. The photos serve only as a style reference.

5. Will the glass break further during shipping? What if I receive it damaged?

We use suspension‑style shockproof packaging, with an acrylic protective panel on the back of the frame and “FRAGILE” labels clearly marked on the outer box. If, due to shipping issues, the frame sustains severe damage (beyond the intended artistic cracks), please take photos and contact us within 24 hours of receipt. We will offer a free replacement or a full refund – no hassle.